Streak gone again

JoanHawkins

My streak disappeared AGAIN. First time I was in the 200+, second 1605+, this time 25. I log in the sme approx time ever morning. I see I'm not the only one this is happening to. Very frustrating.

Please fix. Friend code 1158739.

Thank you for your time!

JoanHawkins

165+ not 1605

Allie0923

Hello Joan

I've restored your Daily Spin for you now.

Many thanks

Allie

dneth

22 Mar 2018...

This is SO maddening...about once a month I get the dreaded message" you have missed a day and then I have to pay/(waste) 35 diamonds to restore everything.

The problem IS ....I have  NOT missed any days ...I played yesterday and today got the damn message that cost me another 35 diamonds.

Love Bingo but this is so annoying..

I have a screen shot to send but no way to attach it !

PLEASE refund me my 35 diamonds I spent today and FIX this annoying glitch!

Thank you

Donna

aka dneth

Friend # 148767

Loraine

Marion can you look into this please

Thanks

Marion will be in touch soon Donna

dneth

3/23

TY Marion...I look forward to her response.

Donna

aka dneth #148767

dneth

3/24/2018

OOOps typo in above post....

should have said: Thank you LORRAINE...I look forward to hearing from Marion.

Donna

aka dneth #148767

Loraine

No probs at all, I’ve passed it on to Marion to be looked in to for you :)

Marion

Hi dneth,

My apologies for the late response. The time zone difference makes it difficult to respond immediately. I have reimbursed you in full.

Thank you for playing WPB.

Regards,
Marion

dneth

3/24/2018

TY Marion..............Much appreciated :)

Donna #148767

Marion

You are most welcome dneth.

Have a nice weekend.
Marion

dneth

-4/01/2018

It happened AGAIN...this AM when I checked in I got the dreaded message.."Uh oh you missed a day"...It cost me ANOTHER 35 diamonds and I did NOT miss a day.

This is the most aggravating part of WPB!!  Long time player & Love your games EXCEPT for this issue!

PLEASE fix this glitch !!!!!

Also Please credit my account with the 35 diamonds it cost me today.

Thank you,

dneth

#148767

Loraine

Hi will pass this over to Marion to sort it for you

Sorry for any inconvience

Loraine

Loraine

Marion can you look into this again please and Thank you

dneth

Apr 4, 2018

Still waiting for my refund of 35 diamonds from 4/1.

 Thanks 

dneth #148767

Marion

Hi Dneth,

I've reimbursed you in full. My apologies for the delay due to the Easter Holidays.

Regards,
Marion

dneth

4/5/2018

Got it !!

Thank you Marion!

Donna

aka dneth

Marion

Again, my apologies for the delay. Time zone difference. Good Luck with WPB, Donna. Aka Dneth.

Best,
Marion

dneth

April 18

Today I Hit level 47 and got congrats message saying I rec'd 7,700 tokens and 5 diamonds...however...NEITHER arrived and my totals stayed the same !! :(

Please adjust my total of diamonds by 5 and add the 7,700 to my tokens.

Thanks

Donna

#148767

Marion

Hi dneth,

I have adjusted your account. Trustin

dneth

Got 'em!

Thank you very much :)

Donna #148767

dneth

April 29. 2018

I played today 3 different times BUT never got a free spin...DO NOT want to get a message tomorrow saying I missed a day...Can you please check on this  ??

Thanks 

Donna aka dneth 

Friend #148767

dneth

April 29th

It's now 11 pm here ..signed in one more time...STILL no free spin!  YIKES!

Donna

#148767

Loraine

Thank you Donna , will get Marion to have a look at this

Best wishes

Loraine

Marion

Hi Dneth,

Did you get your free spin? Please let me know whether you need any assistance.

Regards,
Marion

dneth

YES I got free spin ok the next day...TY ..,,so far so good :)

Donna

148767

Marion

Glad to know Dneth. Let me know if you need further help. Thank you.

Regards,
Marion

dneth

May 15th, 2018

Guess what, despite my playing yesterday--as usual...TODAY I got the dreaded message :"UhOH you missed a day"...it cost me 35 diamonds !

Please refund my 35 diamonds because I did NOT miss a day.

Thank you,

 Donna

#148767

dneth

May 18th...Still waiting for my 35 diamonds to be replaced.

Donna aka dneth

#148767

Marion

I dneth,

My apologies for the delay. The time difference made it impossible to respond to you right away.

I trust you have been fully reimbursed.

Thank you.
Marion

dneth

Got 'em...THANK YOU Marion!

Donna #148767