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    Problem with my chips

    TedianyTediany Member
    in Wild Party Bingo
    I dont recive my Daily free chips in my email and I cant play with no chips need help

    Comments

    • Allie0923Allie0923 Member, Moderator
      Hello

      Our 3rd party sponsor doesn't give out the free chips anymore, I'm afraid, but if you spin the Party Wheel every day, you have a chance to win some chips; you can also win some playing the slots.

      You can also buy chips in our shop, they are very competitively priced = for 99c you can buy  1000 chips, and so on.

      Many thanks

      Allie
      Community Manager
    • Marcia1954Marcia1954 Member
      when I win the won amount and the total at the top do not compute. I am losing money/chips
    • Allie0923Allie0923 Member, Moderator
      I've answered your question in your other post, Marcia, just waiting for you to reply.
    • casiecasie Member
      I lost over 10,000 chips for no reason I want them back!!!!







    • Allie0923Allie0923 Member, Moderator
      Dear Casie

      In order to help you, I'll need your Friend Code, which is a series of numbers on your profile.

      I'll also need some more information as to how you lost over 10,000 chips. How much over the 10,000 was it, exactly?

      Many thanks

      Allie
      Community Manager
    • ShnereedShnereed Member
      I also noticed when I win some of the bongos my account chips do not update. Happened many times. When your total balance shown is less than what you won then there is a problem. I've seen also where in slots a win does not post. What is causing these issues?
    • Allie0923Allie0923 Member, Moderator
      I'm sorry, Shnereed, there is obviously a glitch at fault, I don't know the cause as I'm not a technician. But if you give me your Friend Code, which you'll find on your profile, I can look into this for you.

      Allie
    • charliecharlie Member
      I'm having trouble playing tonight. everytime I try to buy cards says I don't have enough chips and they take the 750 out and wont give me the cards. I have lost over 5000 thousand chips tonight and still haven't been able to play a half way decent game. I enjoy playing but this is ridiculous.  please help me understand what is going on thank you charlene
    • Allie0923Allie0923 Member, Moderator
      Hello Charlene

      I am so sorry you've been experiencing so many problems. We are undergoing a relaunch of the game and we ask for your patience, and bear with us.

      If you could send me your Friend Code, a series of numbers that you'll find on your profile, I can reimburse your losses.

      Many thanks

      Allie
      Community Manager
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