Streak gone once again!

peregrine79

#1125538 - Thanks for your help, Allie.  Unfortunately, my 23-day streak disappeared AGAIN this morning despite my timely login.  Please restore it for me!  This happens all too frequently for myself and, apparently, others.  It makes me consider uninstalling the game, which I don't want to do because I really like it.  I wish your company could figure out the cause f

Loraine

Hi , you must log in daily at a certain time , 24 hours after , if you are even a sec later than the time frame , it resets . This is the cause of people's problems . Not logging in at correct time . I understand things can go wrong from time to time . Try log in same time daily. Hope this helps .

Allie will look into this for you , when she gets the chance x

Best wishes

Loraine

Allie0923

Hello again

All is restored to you now. I hope you continue to enjoy the game.

Many thanks

Allie