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Free spin NOT activated

Feb 9, 2016
Have doing doing free spin for weeks...today when I signed in got a message saying I was entitled to ONE extra free spin since I had reached the 30 straight days mark I assume...Sounded great!! BUT after I spun once and got 750 chips (doubled =1500) that was it!  No extra spin.  What happened??

Donna aka dneth
Friend # 148767

Comments

  • Allie0923Allie0923 Member, Moderator
    Hello Donna

    I'm not sure what happened, I'm sorry that it did - but I will raise this with the team for you, and reimburse your free spin.

    Best wishes

    Allie  :)
  • Hi Allie,
    thanks for your help...Got my free spin :)
  • Allie0923Allie0923 Member, Moderator
    Hello Donna

    You're more than welcome - this is why I'm here :)

    Have a lovely day!

    Allie
  • Feb 13th
    Hi Allie,
     So sorry to complain ...again... But the email I got today for the free chips would not activate ~again!  I tried several different times today and all I got was this message....> "Firefox can't find the server at r.sending.io."

    Donna aka dneth
    Friend #148767
  • Allie0923Allie0923 Member, Moderator
    Hello Donna

    Please don't worry, this is why I'm here, to help you.

    I hope that I have now made things better for you.

    Take care,

    Allie  :)
  • Feb 16
    Hi Allie,
     Thanks..I got my free spin that I requested on Feb 14th.  So glad you are here to help so promptly !! :)
    Donna aka dneth
    :x :x
  • Allie0923Allie0923 Member, Moderator
    You're always welcome!

    Allie xx
  • dnethdneth Member
    Hi Allie,
     Things have been going well for over 3 months UNTIL this morning--July 18, 2016 !!

    Yesterday ( 7/17) my free spin showed it was day 99 ( which was correct!) and today it shows day 21 ??????
  • Allie0923Allie0923 Member, Moderator
    I've answered on the other thread, Donna  :)
  • dnethdneth Member
    Reposting this:
    14 JULY 2017

    Logged in this am and NO 'Free Spin' option was available!  WHY???
    DO NOT want to receive the dreaded  message of "You missed a day' message tomorrow!!!

    dneth 
    Friend #148767

    14 July 2017BY THE WAY I USUALLY check in in the AM bet 7-10am...tried at 7 & 8 9 &10 am today (Central time)..NO FREE SPIN either time!
    Thanks,
    dneth
    Friend # 148767
  • Allie0923Allie0923 Member, Moderator
    Check out the other thread, Donna

    Take care

    Allie
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