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my streak

Hi - i was hacked and it took days to get my identity verified-i was up to day 59 of my streak and now it's gone-could it be reinstated?  Please?  

Comments

  • Allie0923Allie0923 Member, Moderator
    Sorry to hear this, I hope you've tightened up all your settings now.

    If you could please give me your Friend Code, a series of numbers on your profile, I'll be able to reset your Daily Spin for you.

    Many thanks

    Allie
    Community Manager, WPB
  • Hi Allie it's been a while since I've been in contact with you how have you been I was disconnected from the server in the single bingo room THANK YOU for your help
  • Allie0923Allie0923 Member, Moderator
    Hello Helen, yes it has been a while since I last heard from you. How exactly can I help you?

    Allie
  • I was disconnected from the server in the single bingo room earlier
  • LoraineLoraine Member, Moderator
    Hi brisky57 The single room is a free room to get free chips and power ups . If you could leave a message for how Allie can help you please, as you have not said , why you need help.
    Can you also leave your friend code please .

    Best wishes

    Loraine x
  • 716387 Yes I had already played and won two bingo games in the single bingo room and was on my third game about to bingo and was disconnected which I would have won 1,230 chips and 1,000 free chips
  • LoraineLoraine Member, Moderator
    Thank you for information. Allie will be in touch soon , sorry for the inconvience this has caused x
  • Allie0923Allie0923 Member, Moderator
    Helen, you haven't said how many cards you were playing, you can only play a maximum of 4 cards, so it's not possible to win that many chips.
  • I was playing two cards
  • It's fine I'm going to delete this game anyway I've been playing over a year I think and I've gotten tired so THANK YOU
  • Allie0923Allie0923 Member, Moderator
    Helen, I've refunded your lost chips, there's no need for you to delete the game.
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